| Learning objectives |
- Be able to discuss and critically reflect on the challenges and
opportunities for process and performance management innovations in
healthcare
- Be able to explain and differentiate how different types of
operations, performance and project management principles
influences the value of clinical processes and health care
delivery
- Be able to design and analyze different processes, their
managerial challenges and strategic implications
- Be able to explain and contrast the analytical models covered
in the course for strategy, design and management of innovation in
clinical processes as well as support processes of health care
delivery
- Be able to apply, examine, and reflect on the concepts and
analytical models in different healthcare
contexts
|
| Course prerequisites |
This is a mandatory course for the MSc in
Business Administration and Innovation in Health Care.
To sign up send a 1-page motivational letter and a grade transcript
to ily.stu@cbs.dk before the registration deadline for elective
courses. You may find the registration deadlines on
my.cbs.dk (
https://studentcbs.sharepoint.com/graduate/pages/registration-for-electives.aspx
)
Please also remember to sign up through the online
registration. |
| Examination |
|
Innovation in
Clinical Processes and Health Care Delivery:
|
| Exam
ECTS |
7,5 |
| Examination form |
Written sit-in exam on CBS'
computers |
| Individual or group exam |
Individual exam |
| Assignment type |
Case based assignment |
| Duration |
4 hours |
| Grading scale |
7-point grading scale |
| Examiner(s) |
Internal examiner and external examiner |
| Exam period |
Summer |
| Aids |
Limited aids, see the list below:
The student is allowed to bring - USB key for uploading of notes, books and compendiums in a
non-executable format (no applications, application fragments, IT
tools etc.)
- Any calculator
- In Paper format: Books (including translation dictionaries),
compendiums and notes
The student will have access to - Advanced IT application package
|
| Make-up exam/re-exam |
Same examination form as the ordinary exam
The number of registered candidates for the make-up
examination/re-take examination may warrant that it most
appropriately be held as an oral examination. The programme office
will inform the students if the make-up examination/re-take
examination instead is held as an oral examination including a
second examiner or external
examiner.
|
|
| Course content, structure and pedagogical
approach |
|
This course introduces students to a series of process and
performance management innovations, and their use in practice. In
addition, the course also addresses issues of project management in
this respect. Aside from the introductory and closing/summary
weeks, each of the 8 weeks will be based around one such
innovation, which will be addressed from the perspective of
development/use, design/technique, and
implementation/examination.
|
| Description of the teaching methods |
| This course will be comprised of three
components: technical lectures, hands-on tutorials, and analysis
and reflection workshops. Technical lectures will introduce
students to the core subjects of the course, demonstrate the design
and use of process and performance management innovations, and
illustrate their importance in the wide healthcare environment.
Hands-on tutorials will give students the opportunity to gain the
skills with these innovations necessary to use them effectively in
a healthcare environment. Analysis and reflection seminars will be
case based and are intended to place these innovations in the
context of healthcare practice, to allow students to investigate
the ways that these innovations affect professional and
organization behavior, and to allow them to better understand their
practical challenges and limitations. |
| Feedback during the teaching period |
| The course focuses on a range of learning
activities through which students will engage with the key issues
and content of the course. Formative feedback are an integral part
of these activities which include cases and exercises. Direct
feedback is also available outside the scheduled sessions. Students
are provided the opportunity to submit responses to optional
assignments on which they will receive individual feedback.
Moreover, weekly consultation hours are available online during
which students can get individual feedback on questions related to
the course. |
| Student workload |
| class |
30 hours |
| exercices/presentations |
65 hours |
| preparation |
90 hours |
| exam, incl. preparation |
40 hours |
|
| Expected literature |
- Health Care Operations and Supply Chain Management – Kros, John
H., Brown, Evelyn C. Wiley, 2013.
|
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