2025/2026 BA-BSEMO2581U Contemporary Issues in Digital Services, 1st Year Project
English Title | |
Contemporary Issues in Digital Services, 1st Year Project |
Course information |
|
Language | English |
Course ECTS | 7.5 ECTS |
Type | Mandatory |
Level | Bachelor |
Duration | One Quarter |
Start time of the course | Fourth Quarter |
Timetable | Course schedule will be posted at calendar.cbs.dk |
Study board |
Study Board for Service and Markets
|
Course coordinator | |
|
|
Main academic disciplines | |
|
|
Teaching methods | |
|
|
Last updated on 26-06-2025 |
Relevant links |
Learning objectives | ||||||||||||||||||||||||||||||
After completing this course, students should be
able to:
|
||||||||||||||||||||||||||||||
Examination | ||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||
Course content, structure and pedagogical approach | ||||||||||||||||||||||||||||||
The courses introduce the students to the topics and issues that researchers and practitioners face and that consumers and managers of digital services are experiencing about digital services. The course will look at issues such as artificial intelligence (AI) and the increasing role it plays in our lives, but we will also investigate how digital technology affects existing business services (i.e., fintech, legaltech). What is the long-term effect of increased digitalization on existing industries and services? Which new industries will emerge? How does digitalization affect how we produce and consume services, and our buying behavior? How sustainable are digital services? Common to these themes is the role of sustainability, how do we ensure that contemporary and new digital services are sustainable for businesses, consumers and society at large? What does sustainability mean in a digital setting? This course is connected to the first-year project.
The course will cover:
By the end of the course, students will:
|
||||||||||||||||||||||||||||||
Research-based teaching | ||||||||||||||||||||||||||||||
CBS’ programmes and teaching are research-based. The following
types of research-based knowledge and research-like activities are
included in this course:
Research-based knowledge
Research-like activities
|
||||||||||||||||||||||||||||||
Description of the teaching methods | ||||||||||||||||||||||||||||||
The course includes lectures, case discussions,
presentations and exercises.
• Lectures, both physical and pre-recorded will cover relevant theories, relating it to service management in general and managing digital services in particular. • Exercises will focus on discussions, case studies on contemporary issues, including AI and sustainability. • Students will work in groups and receive supervision on their project. • Group activities will encourage participation and real-world problem-solving based on theory. |
||||||||||||||||||||||||||||||
Feedback during the teaching period | ||||||||||||||||||||||||||||||
Students will receive feedback in multiple ways: • During lectures, through interaction with the teacher. • During exercises. • From supervisors during counselling sessions. • Collective feedback after the oral exam. |
||||||||||||||||||||||||||||||
Student workload | ||||||||||||||||||||||||||||||
|
||||||||||||||||||||||||||||||
Expected literature | ||||||||||||||||||||||||||||||
|